Hilltop—Privacy Policy
HILLTOP SUBSCRIPTION AGREEMENT
Effective Date: March 13, 2025
Last Updated: March 13, 2025
This Subscription Agreement (the "Agreement") is entered into by and between Hilltop, Inc. ("Hilltop," "Company," "we," or "us") and Customer ("you") who agrees to the terms outlined herein.
1. Subscription Plans and Fees
Hilltop offers one subscription plan:
● Annual Plan: $4,188 per year
By subscribing to Hilltop's services, you agree to pay the applicable fees as outlined above.
Notwithstanding anything to the contrary above, Hilltop has the right, on a case-by-case basis, to negotiate custom subscription plans for its customers.
2. Term and Renewal
● The subscription term begins on the date of sign-up and continues on a rolling basis until canceled by the Customer or terminated by Hilltop.
● The Monthly Plan renews automatically every month.
● The Annual Plan renews automatically every year unless canceled at least 30 days before the renewal date.
3. Payment and Billing
● Until the subscription is cancelled, payments will be charged to the payment method provided at sign-up.
● You authorize Hilltop to charge your subscription fee automatically at the beginning of each billing cycle.
● If payment fails, access to services may be suspended until the outstanding balance is resolved.
4. Cancellation and Refund Policy
● Customers may cancel their subscription at any time via their account settings or by contacting support.
● No refunds will be issued for partial months of service. Annual subscribers who cancel within the first 30 days may receive a prorated refund.
● Hilltop reserves the right to modify or terminate the service at any time (provided that (i) Hilltop shall not make any modifications that diminish the features, functionality, security, or availability of the service, and (ii) in the event of a termination, Hilltop will provide Customer with a pro-rated refund for periods following such termination).
5. Use of Services
● The subscription grants you access to Hilltop’s advocacy tools, CRM integrations, and AI-powered features for your internal business purposes.
● You agree to use the service solely for its intended purpose and in compliance with all applicable laws.
● Unauthorized use, sharing, or resale of access is strictly prohibited.
● You are solely responsible for (i) the internet connectivity, software and other technology needed to access and use the services, (ii) all actions of your users, including their compliance with the terms and conditions of this Agreement; (iii) supervising, managing and controlling the use of services; and (iv) all actions of any other person using the services with logins and passwords assigned by you to your users.
● You may NOT (a) access or use the services or any content therein in an unlawful manner, (b) disrupt in any way the operation of the services, (c) use the services to send or receive malicious code, or (d) gain unauthorized access to the services.
6. Modifications to Pricing and Terms
● Hilltop reserves the right to update pricing and subscription terms with 30 days' notice via email (provided that any such updates shall not take effect until the following renewal period).
● Continued use after changes take effect constitutes acceptance of the new terms.
7. Termination
● Hilltop may terminate or suspend access to services if you violate this Agreement or engage in fraudulent activity.
● Customers may request termination by contacting Hilltop support.
8. Use and IP Rights.
· Customer acknowledges and agrees that all aspects of the services, and the underlying platform and content that Customer or its users access may be used only as permitted by this Agreement, and that all Intellectual Property Rights (as defined below) thereto or therein are and remain Hilltop's (and its licensors’) valuable and exclusive property and are protected under trade secret, copyright, trademark and patent law. Customer owns no rights in the services, platform or content except as expressly set forth in this Agreement. Unless expressly permitted in this Agreement, Customer shall not, and shall cause its users not to: (1) use or copy the platform or content; (2) remove or modify any disclaimer or copyright or trademark notice contained in the services or content; (3) reverse engineer, disassemble, de-compile, or use any other means to attempt to discover any source code contained in, underlying or implemented by the services, platform or content; (4) modify or create any derivative works from the services, platform or content, including translation or localization; or (5) redistribute, encumber, sell, rent, lease, use the services, platform or content in a timesharing or service bureau arrangement, or otherwise transfer rights to the services, platform or content.
· For purposes of this Agreement, "Intellectual Property Rights" means all (a) patents, patent applications, patent disclosures and inventions (whether patentable or not), (b) trademarks, service marks, trade dress, trade names, logos, corporate names, Internet domain names, and registrations and applications for the registration thereof together with all of the goodwill associated therewith, (c) copyrights and copyrightable works (including computer programs and mask works) and registrations and applications thereof, (d) trade secrets, know-how and other confidential information, (e) data and database rights, (f) waivable or assignable rights of publicity, (g) waivable or assignable moral rights, and (h) all other forms of intellectual property.
9. Limitation of Liability
● Hilltop is not responsible for any indirect, incidental, special, exemplary, or consequential damages arising from service use, or any lost revenues or lost profits (whether direct or indirect, in contract, tort or otherwise), even if Hilltop has been made aware of the possibility of such damages.
● Excluding Hilltop’s indemnification obligations, the total liability of Hilltop for any claim related to this Agreement shall not exceed the total amount paid by the Customer in the preceding 12 months.
● Hilltop shall have no responsibility or liability whatsoever for any third party software or any equipment, data, content, software or services provided by any third party, any Customer transactions or investments or the results thereof, or any of Customer’s legal or regulatory compliance obligations.
● The services are provided AS IS and AS AVAILABLE.
10. Indemnification
· Customer shall, at its expense, defend, indemnify, save and hold harmless Hilltop from all third party claims and liabilities resulting from Customer’s use of any of the services, platform, or content, that is in violation of this Agreement.
· Hilltop shall, at its expense, defend, indemnify and hold harmless Customer from and against any claim that (i) the services, platform or content infringes a third party Intellectual Property Right, or (ii) Hilltop has breached its Privacy Policy or has otherwise disclosed or permitted the unauthorized disclosure of any information or data provided by Customer or users.
11. Governing Law
● This Agreement shall be governed by and construed in accordance with the laws of Delaware, without regard to conflict of law principles.
● The parties hereto agree that (1) the United Nations Convention on Contracts for the International Sale of Goods shall not govern or apply to this Agreement, and (2) the Uniform Computer Information Transactions Act or any version thereof adopted by any state in any form or under any name (“UCITA”) shall not apply to this Agreement. To the extent that UCITA is found to be applicable hereto by a court of law or other binding legal authority, the parties agree to opt out of the applicability of UCITA pursuant to the opt-out provision(s) contained therein.
12. Contact Information
For any questions regarding this Agreement, please contact us at:
Hilltop Application, Inc.
hello@hilltop-app.com
By subscribing to Hilltop, you acknowledge that you have read, understood, and agreed to this Subscription Agreement.
13. Entire Agreement; Successors and Assigns
· This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective successors and permitted assigns. This Agreement constitutes the complete and final agreement of the parties as to the subject matter hereof, and all other agreements and representations, express or implied, written or oral, are hereby merged into and superseded by this Agreement.